efficiency and scalability. Provide technical support to our internal teams and external clients. Requirements Requirements Minimum 2 years' experience in a similar IT support or platform management role. Strong understanding
The Support Force have an opportunity for an experienced 3rd Line Support Consultant to join our service providing email and telephone based technical support to our vast client base, resolving a wide range range of technical customer issues and escalating support requests where necessary to ensure that queries agreed SLAs. You are the last port of call for the support team so your attitude towards tackling something attitude. Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider
search of a Support Engineer to join our dynamic team, assisting in various daily support activities. and Experience A N MCSA Minimum of 4 years in IT support position Network and Server Knowledge Active Directory
Intermediate Support Engineer (Permanent On Site Position) . In this role, you'll provide technical support to Experience: 2 years of experience in technical support, preferably in a SaaS environment Experience with
Product & Support Developer (Python)
Johannesburg (Hybrid)
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and times be up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation