tasks across various business units. Reporting directly to the IT Director, they will lead a team of Application LIMITED TO: Leadership and Direction Manage, lead, and provide direction to Application Managers for alignment with business strategy Lead the IT direction, contributing to the strategic vision set by the Drive alignment with the strategic intent and direction of functional areas such as Customer & Sales
team of Tier 2 Support agents, while also managing a team of Tier 1 support agents in collaboration with
Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and mentoring to
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
MasterCard, Visa, BankServ third party processors and directly to back-end systems. • Onboarding of new Clients implementations • Ensure that the Card Payment systems at Direct Transact remains PCI-DSS Compliant The primary MasterCard, Visa, BankServ third party processors and directly to back-end systems. • Card production. • Generation interface between hardware and software. • Document and direct software testing and validation procedures. • Modifying
opportunity to start something from SCRATCH that will directly drive the growth in the organisation. The main opportunity to start something from SCRATCH that will directly drive the growth in the organisation - this is and they manufacture their own apparel as well as direct imports. There is no existing team to manage - the Retail needs as well as provide support and direction to the Group. Retail comprises two companies covering
processes, recommending software improvements and directing the executive team on the best processes. This the IT department runs smoothly and effectively Direct and establish IT-related projects Monitor changes company to ensure optimal performance Plan and direct the implementation of new IT systems Provide leadership