– Corporation for Deposit Insurance (Financial Services) Preference will be given to previously disadvantaged Hybrid Position Overview: A blue-chip financial services group is keen to appoint an Applications Manager
a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents and external customers. Train, coach, and mentor Service Desk staff, supporting their career development improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for accessible to the tech team. Assist in defining Service and Business Level Agreements to set expectations Tertiary Qualification Certifications in ITIL Service Management Skilled in A & N Advanced Excel
Senior Service Controller within our Service Deparment. They will be responsible for all service related attend to new installations and pending service orders Load service orders to system Coordinate with Project recon for technical team Client communication and service delivery Requirements: Matric Certificate Relevant will be beneficial 3 - 5 Years relevant Client Service Experience 2 - 3 Years stock experience 2 - 3 Years
Reference: CPT000407-CB-2 We require a Field Service Technician with audio visual experience and solid training on AV equipment usage Management of AV service requests and incident reporting Checking of audio-visual meetings and/or events Reporting service escalations to Company Service Desk for any issues that cannot always of the highest standard and functioning correctly Making sure DSTV distribution is working throughout
currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
Reference: PE010838-Tabz-1 The Facilities Services Coordinator will be responsible for oversight and operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
Leading Client in the Technology Industry requires a Service Delivery Manager to join their team. Establish Establish and maintain relationships with the service provider and customer. Identify changes to the customer impact the services provided. Establish and articulate business requirements for new services or changes changes to existing services. Mediate conflicting requirements for services from different business units units. Ensure all service level requirements of customers are identified, understood, and documented in the
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding