team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues role is shift-based weekends. Responsibilities: Provide technical support and troubleshooting assistance customers via phone and email Log faults with service providers and third parties Assist in investigating and system Communicate effectively with customers, providing regular updates and solutions clearly and professionally
team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues role is shift-based weekends. Responsibilities: Provide technical support and troubleshooting assistance customers via phone and email Log faults with service providers and third parties Assist in investigating and system Communicate effectively with customers, providing regular updates and solutions clearly and professionally
supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting complex technical issues Log faults with service providers and third parties Document and track customers system Mentor and coach junior support engineers, providing guidance, training and knowledge sharing to enhance problems Communicate effectively with customers, providing regular updates and solutions clearly and professionally
Our client is a prominent technology solutions provider committed to ensuring customer satisfaction across conducting Peer Reviews of co-workers' BoMs, providing technical and process support to team members opportunities and define appropriate solutions; Provide commercial acumen to assist sales teams in choosing team members; Triage vendor system issues and provide support when necessary. Requirements: Proficient
in a technical VoIP billing role in a service provider environment (this rie will include billing across Optimization, Customer Billing Support such as - provide support to customers regarding billing inquiries satisfaction, and efficient operations in the service provider's environment. R 70 000 - R 85 000 - Monthly plus plus Included in CTC Medical Aid and Provident Fund
to gather requirements, document processes, and provide recommendations for business process optimization for improvement Communicate with stakeholders to provide updates and gather feedback on process changes user acceptance testing and provide support during implementation Provide training and support to end-users
a leading service provider in IT and tech support industry, dedicated to providing exceptional service and customer-focused IT Support Technician to provide technical assistance and support to their clients infrastructure, and ensuring a seamless user experience. Provide first-line technical support to clients via phone
We are a leading global provider of financial technology and risk management solutions, dedicated to processes and requirements, and provide tailored solutions to meet their needs Provide training and support to up-to-date with industry trends and developments, and provide feedback to the product development team to help
working alongside the Software Development team, to provide application support across a range of web and desktop Teams also collaborate closely with clients to provide seamless solution integration. Responsibilities participate in product training as and when required and provide ‘train the trainer level' training. To produce continuation campaigns and custom campaign dashboards. To provide QA (Quality Assurance) for software developments
to gather requirements, document processes, and provide recommendations for business process optimization improvement. Communicate with stakeholders to provide updates and gather feedback on process changes user acceptance testing and provide support during implementation. Provide training and support to end-users