technical department, training academy and ensure the correct level of product knowledge and solutions, will work experience as Tech Service Manager Management experience of Technical Services Management experience
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
Our client is a leading international Internet Service Provider that offers amazing career opportunities
technical department, training academy and ensure the correct level of product knowledge and solutions, will work experience as Tech Service Manager Management experience of Technical Services Management experience
looking to employ a Regional Sales Manager – Managed Service. To create, develop and maintain customer accounts opportunities, sell and promote the Company's products and services, and manage customer accounts in the defined geographical banking solutions, third party processing, managed service solutions, communications, payment switching systems
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
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training on AV equipment usage. Management of AV service requests and incident reporting. Attend to calls and issue resolution. Reporting service escalations to Ubuntu Service Desk for any issues that cannot room checks, ensuring all equipment functions correctly in accordance with the room check procedure. Clean cleaning. Ensure that all faults are reported in the correct way and in a timely manner. Proactive maintenance/reporting always of the highest standard and functioning correctly. Making sure DSTV distribution is working throughout