of tech support. BET Software DBN is on the lookout for a game-changing Application Support Team Lead chance to shine. As the maestro of the Application Support Analysts, your role will be to navigate the digital Application Support Team Provide daily direction and communication to team members to ensure App Support tickets Tool 4Me Technical Support and Escalations Provide hands on day-to-day technical support for team members weekly, and monthly reporting on IT Application Support statistics. Customer Centricity Feedback to customer
ONSITE POSITION AT OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
is looking for a Junior Communications 1st Line Support to join their team Description Requirements: Relevant advantageous. 1yr or more Support experience Microsoft OS Experience essential Office 365 experience advantageous essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
looking for a Business Applications and Process Support (BAPS) Manager to join their team. The BAPS Manager Manager will oversee the management of the System Support & Development (IS) and Information Technology local costs for BAPS services and deliver and support BAPS services to meet business needs. Oversee BAPS resolve issues. Ensure cost-effective, compatible support and maintain vendor relationships. Occasional international
2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play play a crucial role in providing top-notch support to both our internal staff and external customers. The go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks companies, as well as supporting our valued external customer base. Remote IT Telephone Support for customers
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Digital Streaming and IT Support Specialist (JB4414) Rosebank, Johannesburg R15 000 – R20 000 per month skilled Digital Streaming and IT Support Specialist to manage and support our client’s streaming platform The ideal candidate will have experience in IT support, digital streaming services, and preferably come record in delivering exceptional remote and audio support to diverse clients Strong problem-solving abilities technical support for recording/broadcast equipment, including outside broadcasts Provide general in-house
National Networking company is requiting for trainee consultants who will assist clients telephonically- logging faults, troubleshooting and assisting clients as needed. The company will consider matriculants (2021-2023) who did CAT or IT as a subject and have no experience; as well as newly qualifi
Reference: CAW005658-NT-1 Application Support Specialist - East Rand - Gauteng (Hybrid) Our client is looking for a skilled and dedicated Application Support Specialist to join their dynamic team. The successful candidate will be responsible for providing technical support and troubleshooting assistance for their .NET applications stakeholders. Responsibilities: Provide technical support and incident resolution for .NET applications, proactively identify potential issues. Document support tickets, issues, and resolutions in a clear and
clients' premises - Provide desktop and remote support to the end users, external clients, and onsite various client 1st line and desktop support tasks - User remote support - Grade 12 - A, N (MIN REQUIRED) REQUIRED) - Extensive Windows 10, MS365, and desktop support experience needed - Excellent written and verbal