African Call Centre Agents Jobs in South Africa - Page 5
IT / Computing / Software
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It Project Manager Umhlanga Rocks
Ntice Sourcing Solutions
South Africa
The Virtual Agent South Africa, an innovative and rapidly expanding PropTech business, has a permanent Product Manager The Virtual Agent About the Company: The Virtual Agent South Africa (TVA) is one of add some pizzazz to your memories at The Virtual Agent IT, Project, Manager, Property
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Ntice Sourcing SolutionsSouth Africa
The Virtual Agent South Africa, an innovative and rapidly expanding PropTech business, has a permanent Product Manager The Virtual Agent About the Company: The Virtual Agent South Africa is one of the most add some pizzazz to your memories at The Virtual Agent Software, Developer, Property, IT
Field Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Security Analyst X2
Pretoria
Negotiable Complete
Senior Data Scientist Johannesburg
E-merge It RecruitmentJohannesburg
1000000 An African financial services organisation that offers a broad spectrum of financial solutions and offers E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
Senior Engineer C# Remote
E-merge It RecruitmentSouth Africa
New work in at an African Digital tech hub with a core focus in User experience design, web and mobile Contact Nicole Flatscher nicolede-merge.co.za or call me at 011 463 3633 to discuss this and other opportunities
Microsoft Administrator Port Elizabeth
S4 Integration LtdPort Elizabeth
Working Conditions: Weekdays, excluding South African holidays Generally normal business hours, with with occasional scheduled after-hours work On-call duty may be required All/most work done remotely from
Network Administrator Port Elizabeth
S4 Integration LtdPort Elizabeth
Working Conditions: Weekdays, excluding South African holidays Generally normal business hours, with with occasional scheduled after-hours work On-call duty may be required All/most work done remotely from
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