business environment of Key Account management Customer service & people skills The market has changed
business environment of Key Account management Customer service & people skills The market has changed
creating and maintaining customized reports using MS SQL, Syspro reporting services, and Excel. Advanced responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
creating and maintaining customized reports using MS SQL, Syspro reporting services, and Excel. Advanced responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
creating and maintaining customized reports using MS SQL, Syspro reporting services, and Excel. Advanced responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
• Communicate timelines with customers while adhering to our service level agreement for issue response/resolution and retention by meeting and exceeding customer support service levels. • Maintaining a high level of of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments
advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately software and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft
assessed through customer feedback.
facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend
business objectives and delivering exceptional customer services. Experience in directly delivering large IT