accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY OF HUMANITIES CENTRE FOR TEXT TECHNOLOGIES POSITION NUMBER: P002238 EMPLOYMENT TYPE: PERMANENT PURPOSE OF THE POSITION The Centre for Text Technologies (CTexT) at the NWU Potchefstroom development relevant to human language technology at the Centre for Text Technology. KEY RESPONSIBILITIES: Design
UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY OF HUMANITIES CENTRE FOR TEXT TECHNOLOGIES POSITION NUMBER: P002238 EMPLOYMENT TYPE: PERMANENT PURPOSE OF THE POSITION The Centre for Text Technologies (CTexT) at the NWU Potchefstroom development relevant to human language technology at the Centre for Text Technology. KEY RESPONSIBILITIES: Design
Reference: NWA003112-PCa-2 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality