Investigating issues and requests received from Clients Assisting with data manipulation, database changes and database
expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure
and/or certifications as agreed Supporting solutions Assist as needed and appropriate to identify, triage,
Drive Automation. Use best practice QA principles. Assist the company in driving high efficiency & QA
decision-making processes. Change Management : Assist in change management efforts by providing documentation
provide feedback on technical design proposals. Assist the support team in triaging and solving bugs.
certifications as agreed Supporting solutions: Assist as needed and appropriate to identify, triage,
Drive Automation. Use best practice QA principles. Assist the company in driving high efficiency & QA
best-practice. Package and support deployment of releases. Assist with managing team priorities and development schedules
local government partners. These products aim to assist local government planners, researchers and operational