adaptability to different personality types 1 year call centre experience in the igaming sector .
at our esteemed client involved in the Digital Banking Sector. This crucial role will take ownership of (app downloads) into concluded ‘sales’ (new bank customers or new products for existing customers) customers’ first (and most complex) interaction with the bank as well as all subsequent product and credit onboarding
Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town Excellent responsible for ensuring the smooth operation of our banking and mobile platforms. Responsibilities include Management: Oversee the daily operations of the banking and Mobile platforms, ensuring seamless functionality techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy the operation of financial services and mobile banking platforms. 3rd Line Escalation Support Management:
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town Excellent responsible for ensuring the smooth operation of our banking and mobile platforms. Responsibilities include Management: Oversee the daily operations of the banking and Mobile platforms, ensuring seamless functionality techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy the operation of financial services and mobile banking platforms. 3rd Line Escalation Support Management:
serving industries including insurance, healthcare, banking and financial services, media, retail, and others Operations Reviews and also on new business growth calls with client / internal stakeholders. Business Value Willingness to work in a 24 x 7 environment. BPO Contact Centre exposure would be an advantage. An Important Announcement
prominent player in CRM and Contact Centre solutions within the Southern African region, is known for its utilization (application support). Good understanding of call centre environments and equipment. Good understanding
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
media specialist company, that focuses within the African region, as a skilled Software Developer, and earn successful systems in fintech, payments, retail banking, credit, e-commerce or logistics Architecture and