across accounts Drives high client satisfaction by managing service levels situations and providing staffing principles of the Quality Information Security Management System Serves as the main point of contact for Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must skills in forecasting, scheduling and real-time management a must Strong organizational skills to ensure across accounts Drives high client satisfaction by managing service levels situations and providing staffing
Responsibilities:
Management:
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Essential:
PBT Group has an opportunity for a Software Manager to empower teams with technical expertise, leadership speed-with-quality agile delivery culture.
Additional
and non-technical audiences.
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
We require a Project Manager and this is an office based position. Coordinate internal resources and progress. Use appropriate verification techniques to manage changes in project scope, schedule, and costs. tools, and techniques. Report and escalate to management as needed. Mitigate constraints and eliminate eliminate bottleneck impediments through risk analysis. Manage the relationship with the client and all stakeholders Will be responsible for developing project plans, managing, and monitoring of key Information technology
Description Main Purpose of the Job The management of projects to meet identified business needs, acquiring – Project charter Project planning – Project management plan including: Project schedule Project budget budget Project quality plan Risk management plan Monitoring and controlling of project execution: Project with the project team and project stakeholders Manage project dependencies and team and stakeholder relationships rectify issues, manage risk and support delivery of the project objectives F Manage stakeholder expectations