Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
and delivered. Managing the Local Configuration Centre, ensuring all services are adequately resourced
South Africa's leading business phone and contact centre system. Established in 2010 we have grown our client
alignment with project goals and timelines. Role will call for collaboration both within the group of companies
and manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions
E-mail Nokuthula on nokuthulage-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
alignment with project goals and timelines. Role will call for collaboration both within the group of companies