opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider background skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
talent-on-demand platform for enterprise clients and consulting firms in Asia, Middle East and South Africa. access to an exclusive community where they can connect with peers and experts, take part in live events experience in working with top-tier insurance, consulting or financial services firms such as Old Mutual
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets Routing, vLANs) Experience with various Internet Connectivity Mediums (xDSL, Fibre) Familiarity with Enterprise
smart finance and Technology energy and Internet connection company. You need to have experience with In ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Reference: CTI003631-CAF-1 Calling All Code Wizards Join the C# Dream Team Hey there, you brilliant C# or 021 418 1750 , quoting the Ref: CTI003631. Connect with us on www.communicate.co.za and Register your