using best software development practices. Investigating issues and requests received from Clients. Assisting
in the event of security breaches, including investigation, analysis, and resolution of security incid
agent to ensure that all issues are thoroughly investigated, and that the client is always kept in the loop
upgrades and migrations; Conduct regular system audits to ensure compliance with security protocols; Collaborate
upgrades and migrations; Conduct regular system audits to ensure compliance with security protocols; Collaborate
sessions on our software
Regular client usage audits and consultation sessions to optimally use our
requirements.
Password changes (System accounts) Foundation data audit (repair data misalignments) complex user requests
knowledge sharing and onboarding. Troubleshooting: Investigate and resolve infrastructure and deployment issues
support to end-users for Intune-related issues. Investigate and resolve problems related to device management