logs accordingly on system and print daily fault report Communicate with the clients via telephone and and written High accuraccy -data capture and reporting Attention to data A keen team player able to work
basis.• Capture all network incidents on the FMS• Report, handover and escalate all network faults according network• Manage planned works• Manage and compile reports• Participate in departmental projects• Provide
creating business reports with tools like, Power BI, and SQL . Experience in ERP reporting processes and
network incidents on the Fault Management System Reporting, handing over and escalating all network faults Managing planned works Managing and compiling reports Participating in departmental projects Providing
basis. Capture all network incidents on the FMS Report, handover and escalate all network faults according network Manage planned works Manage and compile reports Participate in departmental projects Provide support
data, transactional data) OEM incident report Incident reports Environment management (e.g. QA snapshots)
and /or procedures for automation. Experience in Report bugs, track defects, resolve issues with Software Checking, Review the Test Cases test evaluation reports Agile experience gained SDLC experience Salary
Capture all network incidents on the FMS
• Report, handover and escalate all network faults according
Manage planned works
• Manage and compile reports
• Participate in departmental projects
all requests and incidents. Develop and refine reporting and escalation processes to ensure smooth communication and external customers. Provide data and trend reports to the team and others on an ad-hoc, weekly, and
management software, collaboration platforms, and reporting tools. Customize and configure project support project teams and portfolios. Design and develop BI reports, dashboards, and data visualizations using tools such as Power BI, or similar platforms, including report or dashboard development and data modeling. Experience collaboration platforms (e.g., Microsoft Teams,), and reporting tools (e.g, Power BI). Excellent troubleshooting