Paracon IT Disaster Recovery Specialist "Calling all IT warriors Are you ready to be the architect of Recovery Specialist - Fluent in both English and French as you will be dealing with international clients are highly desirable. Fluent in both English and French. Job Type: Contract Workplace type: Hybrid Location:
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Multilingual abilities, particularly in Spanish or French, are advantageous. Minimum 5 years of experience
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
/ Snowflake. Competencies English is a must and French is highly desirable. Ability to work with end users
/ Snowflake. Competencies English is a must and French is highly desirable. Ability to work with end users
stakeholders.
You will report to the Head of SAP Centre of Expertise (CoE) within Company Group Technology Manual Control (MCP) reviews.