account management, customer success or online training in the software industry
A track record migration from clients previous solution
Online training sessions on our software
Regular client
incorporated into the project. Training and Documentation: Create user manuals, training materials, and other documentation solution. Conduct training sessions and workshops to ensure that end-users are adequately trained. Continuous
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analysis
Word, Power Point and Visio Ability to learn from training and on-the-job coaching This role supports to Management) IRM standards, processes, tools and training Analyse deficiencies / gaps in the current IT
Point and Visio
degree of computer literacy
knowledge sharing across the team. Training and Development: Assist in the training and development of other staff staff members. Conduct training sessions on network technologies and best practices to enhance team competence and continuously seeking new certifications and training opportunities.
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Conduct end user training and troubleshoot
Excellent communication