incidents and manage escalations.
- Guide stakeholders through the incident management process.
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experience (Essential) 2 years Test and Defect Management Tools experience (Essential) Qualifications and Communication (written and verbal) (Intermediate) Project Management (Basic) Multi-tasking (Intermediate) Relationship (Intermediate) Prototyping (Intermediate) Test Management (Intermediate) Areas of responsibility but are on flow and usability. Project Management : Perform Project Management activities, such as providing the
leverage your deep ServiceNow expertise, IT Service Management knowledge, and Agile methodology experience to understanding of ITIL Edition 4 and IT Service Management (ITSM). - Experience with Agile methodology and practices. - Excellent communication and stakeholder management skills. - Minimum 5 years of experience in IT significant impact on the organization's IT service management.
your testing skills and knowledge in designs, management, software characteristics quality, and test tools Report - results, test metrics, etc. to Project Manager. In parallel with testing responsibilities, the Provide Functional and Technical Skills. Quality Management Processes. Knowledge and experience in technical qualification. Good Ms Office and Ms Excel skills. Time management and ability to multi-task. Experience in the
report to the Product Development & Support Manager. Key Responsibilities: Develop, create, and modify efficiency through software customization. Design and manage databases within application areas. Collaborate
Experience: BSc – Computer Science / Information Management TOGAF Certification ITIL Certification Microsoft architecture design, application development and project management Key responsibilities: Ensure publication and
and motivated
Organised
Strong time management skills
Great attention to detail
Good
issues related to D365 F&O. Project Management: Lead and manage project timelines, deliverables, and collaboratively in a team environment. Project management skills and the ability to handle multiple projects
issues related to D365 F&O. Project Management: Lead and manage project timelines, deliverables, and collaboratively in a team environment. Project management skills and the ability to handle multiple projects