documentation of new and existing systems at a technical level for support continuity. Training: Train level
documentation of new and existing systems at a technical level for support continuity.
integration with existing systems and databases
Provide guidance and support to clients on the effective
systems, and resolve report defects. Vendor Management: Managing relationships with external support
Key Responsibilities:
integration with existing systems and databases Provide guidance and support to clients on the effective
Responsible for administration and maintenance of A5 Group’s network infrastructure, including routers, switches, firewalls, WLAN, WAN, company ERP software, voice, and video.
Secondary responsibilities include maintenance of enterprise systems and storage, virtualization, messaging, and
Introduction: The Support Specialist will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedu
Ensure that system application solutions fit business process needs; Develop solutions to support smooth operations