customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous discovery
Equipment Configuration Preparing properly before attending to a site Liaising with suppliers and senior staff stand-by when required Completing training when not attending to a client Be willing to assist as On-Site Technician
Equipment Configuration • Preparing properly before attending to a site • Liaising with suppliers and senior when required • Completing training when not attending to a client • Be willing to assist as On-Site
project timelines, budgets, and quality standards. Attending to installations and service requests within agreed remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner project timelines, budgets, and quality standards. Attending to installations and service requests within agreed remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner
of AV service requests and incident reporting. Attend to calls logged related to the AV installation projectors are switched off before leaving site. Attend to calls logged related to the Network & Telephony
workflows) Complete Security SPDA questionnaires Attend Agile ceremonies (Daily standups, backlog grooming
project timelines, budgets, and quality standards. Attending to installations and service requests within agreed remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner
area activities and of any significant problems. Attends and participates in meetings. Assumes responsibility responsibility for related duties as required or assigned Attends all product related training and certification
technical training or product scope of work documents Attend training sessions and conferences to stay current
less depending on the criticality Ensuring all attended sites are clearly labelled Qualifications Required