(SigmaNEST) Software Support Technician to join their team. As part of the technical support staff, the software software support technician will work on our SigmaNEST software to identify issues, assist with customers workload effectively. Technical Support Provide first-level support for customer concerns and issues operation. Effectively meet CAD/CAM technical support needs and communicate solutions to end-users via the software capabilities Provide engineering support of our incoming tickets, including extensive troubleshooting
We are seeking an organized, efficient IT Support Engineer to join our team. In this position. You will troubleshooting technical issues, providing user support, maintaining hardware and software, and ensuring site visits Day to day IT support on Service-Desk – hardware and software support and maintenance of IT peripherals software and hardware. Telephony Support Dispatch equipment to branches Support of 3G cards VPN provisioning onsite support Lan.Wan,DHCP, TCPIP, DNS knowledge Active Directory and office 365 Administration Cabling
security
equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
problems, risks & opportunities for improvement. Supports the Head of Consulting Strategy and Executives contracted deliveries. Provides general business support to the strategy team. Provides employee benefits benefits, general consulting services and business support to assigned projects. Helps to develop and implement across the value chain. Supports the execution of the organisations strategy. Supports retention and growth
search of a Support Engineer to join our dynamic team, assisting in various daily support activities. and Experience A N MCSA Minimum of 4 years in IT support position Network and Server Knowledge Active Directory
Duties
Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day, for up to 5 days a week (you can choose your days, they don't have to be weekdays and your time can extend beyond the 5 days a week.)We prefer that customers are not call
/>- IT Administration
- Salesforce Administration
- Desktop and Hardware Support
- Network
Network Administration
- QMS
Minimum education (essential):
- Matric
- Supporting standard end user applications
- Supporting printers and print services
- Cloud Service Support
- Ability to perform basic repairs on laptops
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics • Wired and Wireless Networking
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication