Approaches
- Following Procedures
- Managing Tasks
- Upholding Standards
- Producing
technologies Understand and use ConnectWise to effectively manage tickets to resolution Basic Exchange and File Server
test of time. Azure DevOps Mastery: Proficiently manage our DevOps pipelines. Ensure seamless deployment
meetings with clients to address potential issues, and manage weekly reporting processes including journal module
ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional concise way with team members, stakeholders and management on an appropriate level of detail Agile mindset
and operational requirements in the source code management system.
Lead. Communicate pertinent information between management, staff and stakeholders. Collaboration with team
thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Processing all queries into TFS Time efficient management of multiple client problems/issues/queries. Ensure
detail.