Risk Management Ensures compliance with relevant Acts. Controls, manages, and governs the processes and
improvements. Helping the team to keep focus by acting as a buffer between external distractions and the
product manager in the South African market and act as a product owner as needed. Research customer needs
controls to ensure deliverables meet requirements • Act as the point of contact for all project participants
risks and implement mitigation strategies.
decision-making processes to ensure optimal value. Acts as a safeguard for the team. Aligns across other Familiarity with Projects/IT Legislation and Regulatory Acts Strong familiarity with software programs such as
Operations: • All requests logged and assigned via RT acted on and updated • Monitoring and configuration of relationships • All requests logged and assigned via RT acted on and updated • Constant monitoring of client infrastructure
recognising positive contributions.
order to anticipate requirements or problem areas. Act as a Strategic Partner between Business and IT . information to appropriate levels within business. Act as an advocate business requirements and business
Follow and adhere to WCG procedures and protocol. Act within the defined scope. Be a strategic thinker