Description Our client is seeking an Assistant Operations Manager to join their team in Bryanston. Job
ively monitors, investigates and reports on information security incidents, Internet use and ICT policy
Team. The successful candidate will be required to assist with the installation, maintenance, and support documentation and handover to maintenance / call centre and accepting handover from presales for new clients engineers, ensure tickets are updated timeously Assist with Product demonstrations and testing Client role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links and
closely with a team under guidance of the creative director in determining the art direction of new digital client sign-off – Assist when needed in pitches and client presentations – Assist the team of designers
Hexagon Group, a leading global provider of information technologies that drive quality and productivity order to design and install a complete Control Centre Excellent knowledge in Leica GNSS hardware and deemed necessary to integrate them into our systems. Assist Monitoring and Control Segment Manager in improving segment knowledge of the regional sales managers and assist in demonstrations and/or evaluations. Provide practical sub-regions as deemed appropriate by Regional Director Promote the use of Leica Geosystems Monitoring
with an ability to synthesize large amounts of information efficiently Technical Competencies: Solid understanding of Golden Gate Plug-ins (Big Data / Kafka), GG Directors and Cloud Console Cloud Services GG Architecture technologies: Oracle GoldenGate, Veridata, DIPC, GGCS, GG Directors, GG Plug-ins, Cloud Infrastructure, Linux / Solaris
client with the relevant reports, information, and decision support to assist in operations, cost saving initiatives Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business leadership skills in order to obtain appropriate information and to arrange and co-ordinate small projects
Call Centre Agents.
define business and systems requirements for new information technologies, with focus in the areas of Bl, Bl/analytics program to ensure effective delivery of information that meets current and future requirements.
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer Grade 12 or NQF level 4 National Certificate in Information Technology A and N 3 Years National Diploma is service desk analysts possess competency in call centre management tools. Monthly Salary: Market related