concerns. Attending hardware and software support calls. Troubleshoot and resolve IT-related issues. Maintain
(Firewall). Emergency after hours support if a VIP calls.
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP FIORI coding FIORI Catalog Building CDS views Calling SAP API's SAP Portal development
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP FIORI coding FIORI Catalog Building CDS views Calling SAP API's SAP Portal development
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP Knowledge: Advanced ABAP coding Building CDS views Calling SAP API's Using SAP IDOCS Writing Technical Specifications
Business Unit objectives Execute technical sales calls, configure, and document technical solutions to or give the specialist recruitment consultant a call on 010 001-2714 Please note if you have not received
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP Knowledge: Advanced ABAP coding Building CDS views Calling SAP API's Using SAP IDOCS Writing Technical Specifications
Notes
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution