support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
service requests and incident reporting. Attend to calls logged related to the AV installation in the pause are switched off before leaving site. Attend to calls logged related to the Network & Telephony installation
suppliers 1st/2nd level support • Log calls. • Assign priority to calls low, medium, urgent, high, critical
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
business development process by participating in sales calls, assisting with proposal development, and delivering
and participation in after-hours support and on-call rotations as neededQualifications:
and ability. Contact Garth on garthze-merge.co.za call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
systems, process any follow up action, perform all call resolutions related to assigned areas and ensure
systems, process any follow up action, perform all call resolutions related to assigned areas and ensure