required to maintain and give training on a point-of-sale and a stock control system.
Responsibilit
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities:
experience in the Defence Industry.
Knowledge
Team, Merchants Department, Impacted Call Centre Agents.
Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
Effective Product Solution for Project Purposes (Sales Collaboration) Product Integrity - Root Cause Analysis team of Tier 2 Support agents, while also managing a team of Tier 1 support agents in collaboration with
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.