strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales driving CRM strategy and maximizing the value of customer data within the organization. CRM Strategy and strategies aligned with business goals to drive customer acquisition, retention, and satisfaction Define needs and customer insights Collaborate with cross-functional teams (Sales, Marketing, Customer Service) and deployment of CRM solutions, ensuring proper configuration, customization, and integration with existing
Mobile Digital Solutions, Database, Business Intelligence and Data Analytics solutions. CyberPro's expertise integration and migration 4. Web and Mobile Digital solutions 5. Business Intelligence, Big Data and Data Analytics consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses
Mobile Digital Solutions, Database, Business Intelligence and Data Analytics solutions. CyberPro's expertise integration and migration 4. Web and Mobile Digital solutions 5. Business Intelligence, Big Data and Data Analytics consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses
client, a technology solutions partner, with specialist services for Revenue and Customs Authorities, is looking knowledge of how these can impact on application solutions. Monitoring or optimizing the performance, security
Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent the customer is a primary requirement for this role. This role must be available to the customer and
coupled with 5-8 years experience in label print, customer support and material/substrate knowledge.
for the specific product range. Analyse existing solution and platform Investigate best practice alternatives delivered Ensure UAT testing of solution Delivery of Bespoke solution for digital catalogue Experience
strategy. Accountable for the delivery of complex solutions and leads a team of Developers who design, develop
experience in the design of bespoke software solutions at both architectural and implementation
Stakeholder and Customer Engagement
Finance
>Increase operational efficiency and suggest solutions to enhance cost-effectiveness.
of telecom experience, including 6 years as a Solution Architect. You'll optimize PS and IMS Core Networks present to clients, and pioneer new technical solutions. Skills in Huawei, Ericsson, LTE, 5G, and tools and IMS Core Networks KPIs. - Develop technical solutions aligned with global strategies. - Present project equipment vendor. - Minimum 6 years of experience as a Solution Architect in telecoms/Core technology. Compulsory PS core. - Strong understanding of voice core solutions in CS and LTE (VoLTE and CSFB), EPSFB, and VoNR