Responsibilities
Arrange and scheduling meetings for all technicians and updating them on any changes or appointments technical questions or queries to the correct technician. Responsible for timely and effective response support and administration duties required by Technicians and customers. Providing technical support to Identify and communicate urgent attention to technicians or Management. Managing and handling all customer follow up with customers. Provide support to technicians and any administration or support requests. Maintain
Administration, Desktop Support Engineer, IT Help Desk Technician or similar role
Network and Firewall Administration, IT Help Desk Technician or similar role
Network and Firewall Administration , IT Help Desk Technician or similar role Ability to diagnose and troubleshoot
Administration ,Desktop Support Engineer, IT Help Desk Technician or similar role Ability to diagnose and troubleshoot
Base. Minimum Requirements: Certification as IT Technician preferred. A / N certification. CCNA / HCNA certification
their findings with the support team and site technicians. Additionally, the BI Administrator will host
communicating findings with the support team and site technicians. Key Responsibilities: Perform remote daily system
services, including scheduling appointments with technicians.