allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
infrastructure, software technologies, networking, Data Centres, hardware, and integration Experience and a proven
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Collect, analyse, interrogate, and
/>DRIVE THE ORGANISATION CULTURE WITHIN YOUR OWN CENTRE
PROVIDE LEADERSHIP
Symantec, Veritas Solid experience with SaaS, Amazon, Google, Azure, and experience with other cloud Technologies awareness, such as IaaS, PaaS, SaaS Azure and Amazon Web Services awareness Education Bachelor's Degree:
Symantec, Veritas Solid experience with SaaS, Amazon, Google, Azure, and experience with other cloud Technologies awareness, such as IaaS, PaaS, SaaS Azure and Amazon Web Services awareness Education Bachelor's Degree:
Symantec, Veritas
support calls.