-Compile and maintain required documentation, Testing packs and specifications Position Specific Outputs Competency
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
calls logged and determine patterns to pro-actively assist with future support.
continuously growing company who specialise in assisting clients in optimising their business through their
self-starter. It will be expected of the candidate to assist in the development, configuration, deployment and
code reviews as well as to provide technical assistance to others amongst other responsibilities.
builds (standard company build policies)
Assistance with office setup and IT configurability in all
logged & determine patterns to pro-actively assist with future support
Use IT Management information
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Facilities Support
Assist with finance and lease procurement, including acquiring
Assist with office procurement, logistics, IT, phone, network procurement, etc.
Assist with
refurbishment of offices in line with budget
Assist with management of all 3rd parties, compare quotes
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes
software problems
documentation on all software that has been developed Assist in the specification of documentations in alignment Successfully obtain or create diagnostic data to assist in the investigation and resolution of problems and services are being attended to and escalated Assist with system testing in line with project parameters
apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before go live Onsite support and set up of pick face Assist with onsite support after implementation and online comfortable. Daily controls - Review daily and assist users in closing cycles Inventory Reporting and
Perform proactive vulnerability assessments and assist with managed Security Operations Centre tasks. Maintains awareness of the implication of legislation. Assists with information classification and information