a plus. • Proven 5 years' experience in an IT Operations Manager or similar role. • Proven experience managing and delivering infrastructure design and operational excellence. • Experience managing and delivering
Duties:
REQUIREMENTS:
special context of TLM. Practical experience in IT Operations. Ability to conceptualise complex information relevant for IT Operations. Practical experience with the classical IT Infrastructure Operations, DevOps and reading and writing and presentation delivery. IT Operational Experience as per ITIL. Project management experience
processes. To ensure operational excellence and optimisation of total operational spend regarding the at improving efficiencies and effectiveness of operations, by liaising and advising managers. Identify detection of process bottlenecks and high level operational value chain. Promote the generic functionality order to ensure alignment and integration of operations. Accountability: Business Analysing Perform business on any change that is imposed on the current operational environment Measure and baseline all current
you Be part of a DevOps team that implements and operates functional services in our Generative AI platform maintain documentation Analyse operational incidents Handle operational requests e.g., onboarding of use
ensure the stability, integrity, and efficient operation of the in-house information systems that support optimizing all networked software and associated operating systems Basic Mimecast administration. Microsoft prevention-oriented problem- solving mindset Operational Planning and Management Acquisition and Deployment
Compiling of user and operational manuals
- 2nd and 3rd level technical operational support for developers
ing of user and operational manuals
methodology and conduct thorough inhouse testing per operational procedure.