At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery (SDM) is responsible for the service relationships with one or more customers and is accountable for proactively improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal teams manages high severity customer incidents and problems, acting as the customers' eyes and ears within
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
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Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive ">At least 8 years’ experience in financial services / banking product management. or product. development financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product economic profit; growth of new customers and penetration into existing customer base.
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience advantageous. At least 8 years' experience in financial services / banking product management. or product. development financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product growth of new customers and penetration into existing customer base. Customer Service Excellence - Ensure Ensure customer satisfaction and to maximise sales opportunities in consideration of evolving customer
of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with Managed Services Technical Lead. This role provides on-site support as required by customers as well execution of assigned tasks and instructions from customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services Site Specific Management Office 365 Admin Network
Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: the hero of this tale, responsible for keeping customers happy and operations running smoothly. You'll all - you'll also be crafting strategies to take customer experience to the next level and overseeing projects
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication