procedures to add value to the companies. Deliver operational reports by complying to service level agreements skills Microsoft Office Product Cluster Specific Operational Knowledge Project Management System Development
skills at all levels (viz. executive level and operational): Ensuring effective communication with the business
role in helping our clients streamline their operations and enhance their patient care. Collaborate with
and recovery. Documents IT services, systems, operational procedures, network topology, and hardware inventory
solutions for computer software problems (e.g., operating systems, application malfunctions), investigating
engineers, and project managers, to ensure the smooth operation of our Cloud services. Requirements: Expertise
Collaborate with cross-functional teams, such as IT operations, software development, and incident response
SCM process. Develop and monitor SLA and OLA (operational level agreement), and monitor compliance. Identify
addressing technical issues and ensuring smooth system operation. Troubleshoot and resolve issues related to SAP
processes, inventory management, and supply chain operations. - Excellent analytical and problem-solving skills