protocols.
lookout for a highly motivated and skilled IT Support Specialist to join their team in Midrand, Gauteng technical support and training to staff (both in person and remotely), as well as managing IT assets security protocols. Provide user support and training as required. Manage and update the IT asset register register. Software: Install and manage relevant software on user devices. Troubleshoot and resolve software licensed and updated. Provide user support and training. Networking: Manage networks across the organization
request, and queries. Provide assistance with any support and administration duties required by Technicians Technicians and customers. Providing technical support to clients via email and telephone. Daily report on returns returns location validated and sent to management highlighting all issues for investigation and resolution technical team focusing on resolving issues and managing client expectations. Identify and communicate communicate urgent attention to technicians or Management. Managing and handling all customer queries. Ensure delivery
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with to all logged support incidents and calls. • Work closely with team lead and management. • Perform root and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Microsoft and Citrix.
manuals
IT operating platform. Deliver promised results. Manage resources in executing and achieving business strategy through identifying and managing risks arising from own department. Support standardised delivery processes expectations in support of strengthened business IT collaboration. Monitor and manage client, service partners and other stakeholder expectations. Support improved delivery capabilities. Ensure integrity respect by department members, direct reports and managers. Ensure communication and building relationships
Business Management or equivalent qualification
SENIOR PROJECT MANAGER (Infrastructure) Midrand, Gauteng
R900 000 R1
Our Client, a Global Strategic Management Consulting Firm is currently in search highly skilled and experience senior project manager to support their dynamic team of professionals on a thinker who possesses strong and proven project management and process improvement expertise.
Key members i.e. Team Lead, Contract Manager, Workstream Leads, Risk Management Lead and other members of the
Project Manager Direct Sales: Business & IT Task Coordination to join their team Supporting various updates, milestones, feature development, risks. Supporting meetings with various key stakeholders and retail sales in an omni-channel environment. Supporting Testing and Quality Assurance to deliver the understanding of project management principles and best practices. Support delivery of all compliance Graduate degree, 3- 5 years working as as a Project Manager, Software Delivery Experience, Automotive sales