responsible for effectively managing and overseeing operational and tactical development initiatives of the Bank
weekends and public holidays on implementation and operations (IT Support) related tasks. Proactive and take
partners in vendor training and events Ensure operational excellence of vendor within the partner, ensure
to customer requests, adherence to specific Operational Level Agreements and contribution toward positive
systems.
weekends and public holidays on implementation and operations (IT Support) related tasks. Ability to work as
efficiently utilise resources to ensures the maximum operational capacity requirement is achieved or exceeded
internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
required systems. Develop and maintain Standard Operating Procedures for relevant servers and systems. Work