process owners.
business process owners. Go-live preparation and post Go-live support. Interaction with clients through configuration. Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs)
internal testing.
- Go-live preparation and post Go-live support.
- Operations experience (ticket
Integration Security tests
- Go-live preparation and post go-live support
- Incident Management prompt
planning. Support pre and post Go-Live activities, including change management and post-implementation support
execution of migration, cutover, and go-live as well as post go-live support activities
- Interaction with
Support troubleshooting, resolving, and closing of Production Support tickets (Incidents & Problems tickets)
business process owners Go-live preparation and post Go-live support Interaction with clients through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
Support:
- Prepare for go-live and provide post-go-live support.
- Client Interaction:
production support calls.
- Change Management:
business process owners
implementations and dashboard development
- Provide post go-live support for implemented solutions
-