provide direction, focus and set priorities. Implement ITIL best practices for Service Support and Service Delivery
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub
problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification is advantageous. Basic experience
FI/CO SAP VMS SAP AIF SAP ICM SAP BW UI/UX Design ITIL Other German skills Familiarity with GROUP system
IT experience ESSENTIAL SKILLS: Experience with ITIL processes (Incident, Change and Problem management)
work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to the customer
Analysis and design GT specific operational knowledge ITIL Behavioural Competencies Decision Making Technical/Professional Analysis and design GT specific operational knowledge ITIL Behavioural Competencies Decision Making Technical/Professional
hardware and software lifecycle Experience with ITIL processes (Problem, Incident, Change management)
design
working in an enterprise environment Familiarity with ITIL processes, including incident, change, and problem