to coach and give training to fellow colleagues and users when required User training Compiling of user user and operational manuals System audits Users sign off Understanding of integration between different
to coach and give training to fellow colleagues and users when required User training Compiling of user user and operational manuals System audits Users sign off Understanding of integration between different
daily stand-ups
- User training
- Compiling of user and operational manuals
- System audits
and give training to fellow colleagues and users when required Compiling of user and operational manuals manuals 2nd and 3rd level technical operational support for developers (technical end users developing on the
and give training to fellow colleagues and users when required Compiling of user and operational manuals manuals 2nd and 3rd level technical operational support for developers (technical end users developing on the
weekends and public holidays on implementation and operations (IT Support) related tasks.
- Flexibility
THE ROLE?
- 3-5 years of DevOps (Operations, configuration/development) experience in commercial
- Preparing User Manuals and conducting training to business process owners.
- Preparing cut-over
Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLAs.
- Development
weekends and public holidays on implementation and operations (IT Support) related tasks. - Flexibility to WE NEED FOR THE ROLE? - 3-5 years of DevOps (Operations, configuration/development) experience in commercial roles. - Preparing User Manuals and conducting training to business process owners. - Preparing cut-over Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. - Development
quality and delivery requirements Compiling of operational manuals Ensure software maintainability Deployments/ setup and the Devs are required to attend to operational incidents when required as well as be on occasional project Ability and willingness to coach and give training to fellow colleagues and users when required Willing internationally Influence team culture in a positive manner Operations and infrastructure debugging and fault-finding backend applications, debugging and fault-finding, Operations Coordination between development and support
Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional project Ability and willingness to coach and give training to fellow colleagues and users when required Willing Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding
authorisation roles. Preparing User Manuals and conducting training to business process owners Preparing cut-over Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development QUALIFICATIONS/EXPERIENCE 3-5 years of DevOps (Operations, configuration/development) experience in commercial/and/or weekends and public holidays on implementation and operations (IT Support) related tasks. Flexibility to take