weekends and public holidays on implementation and operations (IT Support) related tasks. - Flexibility to WE NEED FOR THE ROLE? - 3-5 years of DevOps (Operations, configuration/development) experience in commercial roles. - Preparing User Manuals and conducting training to business process owners. - Preparing cut-over Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. - Development
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all the development plan back to the vendor
Training and up-skilling of partners
Development resources of partner
Training on vendor sales tools
Training on vendor processes and systems
Involving partners in vendor training and events
Ensure operational excellence of vendor within
quality and delivery requirements Compiling of operational manuals Ensure software maintainability Deployments/ setup and the Devs are required to attend to operational incidents when required as well as be on occasional project Ability and willingness to coach and give training to fellow colleagues and users when required Willing internationally Influence team culture in a positive manner Operations and infrastructure debugging and fault-finding backend applications, debugging and fault-finding, Operations Coordination between development and support
Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional project Ability and willingness to coach and give training to fellow colleagues and users when required Willing Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding
changes and enhancements to products Training - develop training content for new products or amended products chain stakeholders Perform ad-hoc training interventions I.e. 'Train the trainer' Product mainanace and internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
changes and enhancements to products Training - develop training content for new products or amended products chain stakeholders Perform ad-hoc training interventions I.e. 'Train the trainer' Product mainanace and internal stakeholders, i.e. assurance functions, operations, etc. Build and maintain good relationships with
delivery requirements Compiling of user and operational manuals Ensure software maintainability and efficient setup and the Devs are required to attend to operational incidents when required as well as be on occasional developing frontend & backend applications Operations knowledge, experience and infrastructure debugging project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
and give training to fellow colleagues and users when required Compiling of user and operational manuals
and give training to fellow colleagues and users when required Compiling of user and operational manuals
Azure, AWS, EC2, S3, Sagemaker, Glue
Operating Systems:
- Windows, Linux, Unix
- Ability and willingness to coach and give training to fellow colleagues and users when required