(TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues
possible ROLE: IT experience delivering operations support services Strong analytical and problem-solving a high attention to detail Provide Production Support (IT) for all GROUP Plants Be the telephone call shifts as part of a team providing 24 x 7 x 365 support Important: A clear criminal record is required
schedules on behalf of application teams. Render batch support and consultancy services to developers that utilises distributed Control-M batch services. Day to day support and liaison utilising Control-M batch job services optimally and efficiently. Provide Control-M batch support. Manage, Implement and co-ordinate Control-M batch
Manage authorisations and access related issues. Support with Create/change/design roles according to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting area. Important:
Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
integration of code between teams. Provide middleware support and configuration management for application dependant important metrics about reliability and availability. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest
possible ROLE: Full DevOps and Request Management. Support Production systems (24/7 Standby) System monitoring Alternatives. Review and present to Product Owners. Support systems solutions in line with quality and delivery
Apache Kafka Coordination between development and support environments Assist with identification and management methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office