with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management ADVANTAGEOUS TECHNICAL SKILLS Experience with
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner in coordination with the Product Owner and Line manager in charge. Assist to ensure stability of systems know-how (of agile processes and principles) Management, Stakeholder and escalation competence. Planning
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
FI-integration) Good Understanding of SAP Transportation Management Any additional responsibilities assigned in the understanding of SAP & SAP S/4 HANA (e.g., Solution Manager) Capable to analyse EWM / WM functionality by debugging
and efficiently. Provide Control-M batch support. Manage, Implement and co-ordinate Control-M batch schedules server is to the candidates benefit. Experience in managing/troubleshooting/optimising of complex Control-M
soon as possible ROLE: Full DevOps and Request Management. Support Production systems (24/7 Standby) System monitoring and maintenance. Incident and Request Management (PIC processes). Operating System is Unix. Oracle
testing. Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers and Clear defect capturing. Defect workflow adherence. Managing and communicating issues. Reporting – with attention
Certification SAP SD Solid experience Vehicle Management System (VMS) added advantage. MM Expertise Any ADVANTAGEOUS SKILLS SAP S4HANA experience Vehicle Management System (VMS) experience ABAP debugging beneficial