lifecycle management has largely replaced old-fashioned credit management as a tool to minimize risk and cycle
Work hours:
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
language barriers might exist.
- Ability to work as part of a team, interdependent as well as independently
deliverables on time and in excellent quality. SELF STARTER.
- Above board work ethics this is of
Willing and able to travel, for up to 2 weeks at a time (international).
WHICH
JIRA / Confluence
- Experience working within an Agile Working Methodology
WHAT
of taking up different tasks within a project or work.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator important part for this role as this creates strict timelines for a Service Desk Agent to work within. tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
language barriers might exist. - Ability to work as part of a team, interdependent as well as independently submit deliverables on time and in excellent quality. SELF STARTER. - Above board work ethics – this is of Willing and able to travel, for up to 2 weeks at a time (international). WHICH QUALIFICATIONS/EXPERIENCE using JIRA / Confluence - Experience working within an Agile Working Methodology WHAT WILL BE YOUR ROLE of taking up different tasks within a project or work.
continuous delivery is expected. The ability to work under pressure is essential. He /she will also be form part of a larger team and must be a good team player. Responsibilities • Providing timely technical Attend to all logged support incidents and calls. • Work closely with team lead and management. • Perform of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments maintenance—When corrective maintenance activities are low, work will be conducted to analyse & take steps to
and contribute to global success. Apply now to be part of our dynamic team ESSENTIAL SKILLS REQUIREMENTS: additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: presentation skills - Self-starter - Above-board work ethics - Flexibility to take up different tasks to travel internationally - Willing and able to work shifts, after hours, and on public holidays QUA an IT Testing environment - Minimum of 10 years working experience ROLE AND RESPONSIBILITIES: - Defining
The candidate will form part of one of the developments squads and will be responsible for ongoing Development software solutions together with the team. He/she will work in conjunction with a PM and a Domain Tech lead expected to be able to work and develop tasks given to him. He will also form part of the larger team and testing. · Provide 3rd level product support. · Working to analyse and identify bugs and implementing methods Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr developers to continually