accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
support calls.
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
and allocation to priority projects Finance Cost centre management Budget allocation and monitoring of
emergency onsite support is required at the data centre. Professional diagramming and completing of relevant
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities