infrastructure, contributing to its overall operational success.
What you’ll do:
you Be part of a DevOps team that implements and operates functional services in our Generative AI platform maintain documentation Analyse operational incidents Handle operational requests e.g., onboarding of use
Manager is responsible for ensuring that the operations resourcing profile is correct to meet the tactical satisfaction Collaboration: Work closely with the Operations and Project Delivery Directors, and HR to identify Bachelor's degree in business administration, finance, operations management, or a related field 7 years of experience
ensure the stability, integrity, and efficient operation of the in-house information systems that support optimizing all networked software and associated operating systems Basic Mimecast administration. Microsoft prevention-oriented problem- solving mindset Operational Planning and Management Acquisition and Deployment
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers
Compiling of user and operational manuals
- 2nd and 3rd level technical operational support for developers
ing of user and operational manuals
reference cases • Assisting the delivery team in operational readiness activities for processes. • Produce configure end-system security assessment policies. • Operate and maintain the health of the network security
Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development Certification 5 - 8 year's experience in DevOps Operations, configuration and development 5 – 8 year's experience
thorough inhouse testing per operational procedure. Ensure day-to-day operational support, identify problems implement specialist knowledge within the day-to-day operations of the organisation. Maintain expertise level implement specialist knowledge within the day-to-day operations of the organisation. Maintain expertise level improve our customer's experiences - Driving operational efficiencies Influence: Engage with Customers based on what's right for Customers - Owning operational decisions and knowing oneself Knowledge: Knowledge