potential risks stemming from defects. Mentorship / Training Provide mentorship and guidance to internal staff technical and system processes. Perform internal training for technical staff as required. Ability to mentor mentor and assist others, and to lead internal training sessions. Mentor junior resources on specialised
Fund Administration environment advantageous CBAP Training and certification – advantageous Business Analyses certifications for training scheduled during the financial year. Completing all E-Learning training as per the
in Call Management System
Citrix environments. 5. Training and Mentorship: Provide guidance, training, and mentorship to junior
including the identification of employee training needs, on the job training and coaching to close developmental
objects. - Documentation and Training: - Prepare user manuals and conduct training for business process owners
K3/K4 Certification (advantageous).
- Formal training in SIEM Solution/s ETD (Enterprise Threat Monitor)
maintain documentation, including user guides, training materials, and product specifications, to support
objects
- Preparing User manuals and conducting training
- Go-live preparation and post Go-live support
work environment Flexible working hours Access to training and development resources Health and wellness