Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta The company's offices are located in Sandton, Johannesburg, with facilities including office space, a conference Infrastructure Department at our Johannesburg Head Office. The successful candidate will be responsible for
Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta The company's offices are located in Sandton, Johannesburg, with facilities including office space, a conference Infrastructure Department at our Johannesburg Head Office. The successful candidate will be responsible for
Provide innovative technical support and solutions, based on our full range of products. Provide technical providing outstanding technical product sales support and solutions, works closely with our dynamic team 5 years' experience in technical solutions and support - in the industrial automation industry for industrial programming and SCADA development. Ticketing software/Support desk software (advantage). Some understanding of excellent innovative product service solutions and support. Good understanding of networking Experience in
requirements and disciplinary issues. Providing support, guidance, and effective management of the team Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest in current affairs
performing fixes per documented procedures or support-provided instructions. Event Monitoring ensures operational issues as 1st level support and notify appropriate support personnel for problem resolution by Operations or Incident Management. 1st level support of online business applications ensuring 24x7 availability
service contracts, including end-user devices, IT support, Sales, Account Management, Project management revenue, sales, solutions, presales, technical support, project management and apply for tenders within
· Be computer literate (Linux, MS Windows, MS Office) and a self-starter. · Fall Arrest certification
Provide local, in-house, client service and support Developing code, software, and connectivity to sites
chosen candidate will be responsible for providing support for the systems, applications, and environments