administrative staff. This individual is accountable for all aspects of client service contracts, including end-user IT support, Sales, Account Management, Project management and related services. The Services Manager
service like logic apps, integration account, azure function, service bus, event grid, API Management, Azure
smooth running of their Account(s), delighting the client(s) with good customer service in all aspect of administration Justification and Powers of Persuasion • Account Management • Product/Service knowledge • Selling Against Competition
working as a senior client/account management in a professional services/consulting organization to include working as a senior client/account management in a professional IT services/consulting organization to
solutions and architectures with Sales, Account Management, and Service Delivery teams. Develop technical solutions
environment. Main Responsibilities: Take accountability for overall service delivery and customer experience organizations, internal and external. Accountable to manage service delivery organizations and their contractual
environment. Main Responsibilities: Take accountability for overall service delivery and customer experience organizations, internal and external. Accountable to manage service delivery organizations and their contractual
Roles and responsibilities:
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the management of customer accounts • Working on escalations within Service Level Agreements • Attend