provide top-notch service to our customers telephonically, and through written communications. Delivering • Creating support tickets and tasks on SAP facilitating the management of customer accounts • Working
technical support for onsite and remote persons via telephone, email and face-to-face and keep them updated Thorough troubleshooting skills
We reserve the right not appoint
technicians and updating them on any changes or appointments. Assist and compiling of quotations as per request Providing technical support to clients via email and telephone. Daily report on returns location validated and
task, excellent communication - face to face and telephonic - able to meet daily deadlines, required to join fault report Communicate with the clients via telephone and email Follow up with the clients to receive / service experience Excellent communication, telephonic and written High accuraccy -data capture and
task, excellent communication - face to face and telephonic - able to meet daily deadlines, required to join fault report Communicate with the clients via telephone and email Follow up with the clients to receive / service experience Excellent communication, telephonic and written High accuraccy -data capture and
reputable financial governing concern is seeking to appoint a Manager: IT Programme Management Office on a Establishing effective project governance structures. Facilitates the implementation of the BU strategic plan.
clients. Queries and interactions are mainly telephonic or via written correspondence, but may include regard to Key Performance Areas (KPAs) • Ensure telephonic queries are dealt with timeously and effectively advantageous Competencies: • Excellent written and telephonic communication skills • Responsible, punctual
stakeholder groups Planning, coordination and facilitation of project work according to agreed priorities formal Change Management process. Scrum Master: Facilitate the Scrum process Resolving issues that hinder the teams' work Coach the team Protect the team Facilitate communication and effective collaboration Ensure
customer services, this includes counter support, telephonic support, site support and repairs.
Manage
being responsible for accepting and logging all telephonic, requests and incidents within the scope of the